Frequently Asked Questions

What is a digital planner, and how does it work?

A digital planner is an interactive, PDF-based planner that you can use on your tablet or smartphone with a note-taking app like GoodNotes or Notability. It mimics the functionality of a physical planner but offers the convenience of digital tools, such as the ability to add text, drawings, and stickers, all with the ease of navigation through clickable tabs.
Is the digital planner compatible with my device?

Our digital planner is compatible with most tablets and smartphones, including iPads, Android devices, and any device that supports PDF annotation apps like GoodNotes, Notability, Xodo, and more. It works best with a stylus for easy writing and interaction.
Can I use the digital planner on multiple devices?

Yes, you can use the digital planner on multiple devices as long as you have the compatible apps installed on each device. Just make sure to save your planner file in a cloud service like iCloud, Google Drive, or Dropbox for easy access and syncing across all your devices.
How do I download and start using my digital planner?

After purchasing, you’ll receive a download link via email. Simply download the file and open it in your preferred note-taking app (like GoodNotes or Notability). From there, you can start customizing and planning right away!
Can I customize the pages in the digital planner?

Yes, our digital planner is fully customizable. You can rearrange pages, duplicate sections, add notes, and even insert your own stickers or images to make it uniquely yours.
How do I apply stickers in the digital planner?

Applying stickers is easy! Simply download your sticker pack, extract the file, import the stickers into your note-taking app, and drag them into place on your planner pages. We also have a detailed guide in our tutorial handbook to help you get started.
How do I back up my digital planner?

To back up your digital planner, save it regularly to a cloud service like iCloud, Google Drive, or Dropbox. Most note-taking apps also offer automatic backup options, ensuring your planner is safely stored and can be accessed on multiple devices.
How do I rearrange or delete pages in the digital planner?

In apps like GoodNotes or Notability, you can easily rearrange, duplicate, or delete pages. Simply navigate to the thumbnail view of your pages, then drag and drop to rearrange or select the delete option for unwanted pages. Detailed instructions can be found in our tutorial handbook.
Are there any special tools or accessories I need to use the digital planner?

While the digital planner can be used with just your tablet or smartphone, we recommend using a stylus, such as the Apple Pencil, for the best experience. A good note-taking app like GoodNotes or Notability is also essential for full functionality.
What makes your digital planner different from others?

Our digital planner is specifically designed for people dealing with anxiety, depression, or high stress. It includes features like mood trackers, self-care prompts, and guided reflection sections to help you manage your mental health while staying organized.
Are there any updates or additional content available for the digital planner?

We periodically release updates and free content, such as new sticker packs, additional templates, and more. If you’re subscribed to our newsletter, you’ll be the first to know about any new releases!
What if I have trouble using the digital planner?

We’re here to help! You can check out our comprehensive tutorial handbook that comes with your purchase, or visit our support page for step-by-step guides. If you still need assistance, feel free to contact us at hello@hazeldigitals.com
Can I get a refund if I'm not satisfied with the planner?

Due to the digital nature of our products, we do not offer refunds.
What if I accidentally delete my digital planner?

If you’ve backed up your planner to a cloud service, you can easily restore it from there. If you didn’t back it up and have lost access to the original download link, please contact us with your order details, and we’ll help you retrieve it.
Is there a tutorial available for beginners?

Yes, we provide a comprehensive tutorial handbook with every purchase that walks you through the basics of using the digital planner on apps like GoodNotes and Notability.
How do I contact customer support if I have more questions?

You can reach our customer support team by emailing hello@hazeldigitals.com. We’re here to help with any questions or issues you may have, and we aim to respond within 24 hours.